01Introduction
Welcome to RESULT-SCHOOL, MAS ULIYATI CHEKLANGAN JAMIYATI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for English language learning center students.
We comply with applicable privacy laws and regulations, including the U.S. Children's Online Privacy Protection Act (COPPA), the European Union's General Data Protection Regulation (GDPR), and other relevant data protection laws.
02Information We Collect
Personal Information
We collect the following personal information (provided by RESULT-SCHOOL administration):
- Account credentials (phone number and password created by administration)
Usage Data
- Device information (operating system)
- Firebase Cloud Messaging (FCM) token for push notifications
Communication Data
- Messages and chat conversations sent to support team
- Chat history with support staff
- Feedback
03How We Use Your Information
We use the collected information for the following purposes:
- To create and manage student accounts (created by RESULT-SCHOOL administration)
- To provide and maintain the Student Application
- To display your exam results and academic performance
- To show your account balance and payment history
- To facilitate communication with support staff through in-app chat
- To store and manage chat conversations with support team for better service
- To send push notifications about exam results, balance updates, and important announcements using Firebase Cloud Messaging
- To track student progress and academic performance
- To improve our services and user experience
- To ensure security and prevent unauthorized access
- To comply with legal obligations
04Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Service Providers: Third-party companies that help us operate the app, including:
- Firebase (Google) — for push notifications and cloud messaging
- Hosting providers for data storage
- For Legal Reasons: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share your information
05Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
06Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Automatic Data Deletion
- Inactive period: 90 days without login
- Notification: you will receive a reminder notification before deletion
- Data deleted: all personal information, exam results, chat history, and account credentials
- Recovery: data cannot be recovered after automatic deletion
For Children Under 18
- Parents or guardians can request access to their child's personal information
- Parents can request deletion of their child's data at any time by contacting us
- We will delete or anonymize data within 30 days of receiving a verified deletion request
- Academic records may be retained according to educational institution requirements
Manual Data Deletion Process
To request immediate data deletion, please contact us via phone (+998 78 113 32 32) or email (resultschooledu@gmail.com). We will verify your identity and process the request promptly.
07Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to data processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
- Phone
- +998 78 113 32 32
- Website
- result-school.uz
08Children's Privacy and Parental Consent
Our app may be used by students of various ages, including children under the age of 18. We take children's privacy seriously and comply with COPPA and GDPR requirements.
Age Restrictions
- Children under 13 (or 16 in the EU) must have verifiable parental or guardian consent to use the app
- Students aged 13–17 should have parental awareness and permission before providing personal information
Parental Consent Process
For children under 13 (or 16 in the EU), RESULT-SCHOOL administration obtains verifiable parental consent during the enrollment process before creating student accounts:
- During enrollment, RESULT-SCHOOL collects parent or guardian's contact information
- Parents provide consent for their child's use of the app as part of the enrollment process
- RESULT-SCHOOL verifies parental identity through direct contact (phone call or in-person meeting)
- Student accounts are created only after parental consent is obtained and verified
- Parents receive the account credentials to provide to their child
Parental Rights
Parents and guardians have the right to:
- Review their child's personal information
- Request deletion of their child's data
- Refuse further collection or use of their child's information
- Revoke consent at any time
To exercise these rights, parents should contact us at +998 78 113 32 32 or resultschooledu@gmail.com.
09Third-Party Services
Our app uses third-party services that may collect information used to identify you:
- Firebase Cloud Messaging (Google): We use Firebase exclusively for sending push notifications about exam results and important announcements. Firebase may collect device tokens and usage data. We do not use Firebase or any Google services for advertising purposes. For more information, see Google's Privacy Policy.
Our app may also contain links to other third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11Advertising Policy
We do not display any advertisements in our application.
- No third-party advertising networks are used
- No interest-based advertising or behavioral tracking for advertising purposes
- No remarketing or targeted advertising
- We do not share user data with advertising partners
Our app is completely ad-free to provide a safe and distraction-free learning environment for students.
12Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Phone
- +998 78 113 32 32
- Website
- result-school.uz
- App support
- Use the in-app support feature